The Prokon Energy Portal relaunches
Nationwide, around 20,000 customers receive green electricity from Prokon. For direct communication, the electricity customers use the Prokon Energy Portal, which has now been thoroughly redesigned. User-friendly and comfortable to use on all devices: "Our new electricity customer portal shines in a fresh, clear tile design," explains Ulf Güstrau, responsible for marketing in energy trading at Prokon. "With our new website, we also incorporate the suggestions of our customers to make the energy portal more user-friendly," Güstrau adds.
Typical tasks such as viewing documents, sharing meter readings, or changing instalment payments are now possible in different areas of the customer portal. "This way, we cater to the individually different user behaviours." Also new are news tiles where Prokon informs its electricity customers about current events concerning the cooperative.
Especially smartphone and tablet users benefit from the more modern design optimized for mobile applications. Contemporary buttons for intuitive menu navigation make usage easier. "For quick access, it's best to link the energy portal web address to the home screen," recommends Güstrau.
The new domain for the customer portal is mein.prokon.net. It is crucial that each customer must register again before their first log-in to the new portal. Instead of a username, login will now always be with the customer's email address and a self-created password. "This will make the login even more secure," says Güstrau.
Switching to Prokon's award-winning green electricity is easy: interested parties can use the tariff calculator to request a personal offer and sign a new contract directly. Important: Switchers do not even have to cancel with their old energy provider. The Prokon switching service takes care of all formalities and ensures a seamless transition. Around 20,000 electricity customers have already opted for Prokon.
The advantages:
active contribution to climate protection
100 percent electricity produced from its own wind farms by Germany's largest energy cooperative - energy generation from citizens' hands
Revenues go directly back into the development and construction of new wind farm projects
highest transparency in terms of pricing policy and sustainability
Prokon's transparent green electricity offer from its own production is regularly honoured by independent experts - including the strict "ok-power plus" green electricity seal and the renowned TÜV-Nord seal. It also received the top rating of "very good" from the magazine "Öko-Test".
Exclusive to cooperative members, we offer the Prokon Member Power. This includes a price guarantee until 31.12.2024 and a price advantage of 1 cent per kWh compared to the standard tariff Wind Power 12. Simply enter your electricity consumption and postcode into the tariff calculator and select the appropriate tariff.
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